Cindy Suttles believes that we must continually evolve and reinvent ourselves in order to grow and improve. This way of thinking is what has driven her throughout her career at Paragon Hotel Company.
Mrs. Suttles began her hospitality career as a GM for the Days Inn in Anderson, SC, which was owned by Ricky Patel at the time. She left RCR Management Company to become a GM for the LaQuinta Inns, Inc., where all hotels were corporately owned. She was able to take the 9 years’ experience she garnered there with the phenomenal training and resources, coupled with the 2 HGI hotels she opened, to help prepare her for the RDO position that she now holds.
Cindy came to Paragon Hotel Company in 2010 as GM of the Holiday Inn, Anderson. There she earned the PHC GM of the year award for 2014 as well as the GM to Watch award. In 2015 she was promoted to Regional Director of Operations. She currently manages the Southern Region of the Paragon Hotel Company portfolio which includes the following brands: Hampton, Hilton Garden Inn, Holiday Inn, Holiday Inn Express, Country Inn & Suites, Comfort Suites and Wingate Inn.
One of Cindy’s favorite motto’s is, “If you always do what you have always done, you will always get what you have always gotten.” She is very caring and people-oriented with her staff. She says that we are in the hospitality business, so we should always be hospitable and just “Do the Right Thing!”
In Cindy’s words, “I want to work in a company that cares about its people and treats them fairly. We are here to make money and that is critical to our success, but I can’t work in an unfair or uncaring company. I am also very proud of us working to make every community better by encouraging our associates and managers to volunteer.”
Dean Andrews started working for Paragon Hotel Co. as a Maintenance Associate at Hampton Inn-Anderson in 1995. Today, he’s General Manager of the award-winning Hampton Inn-Easley – and that’s only part of his amazing journey up the hospitality-industry ladder.
“I have held almost every position within the broad array of focused service brands, which has led me to be the seasoned hotelier that I am today,” he says. “I have had the career advantage to work with myriad brands, from Hilton and Marriott, to Wyndham and Choice Hotels, just to name a few. I firmly believe that when you work diligently through the various ranks of the hotel industry you get an invaluable knowledge base that is unparalleled to any classroom environment.”
A top-performing General Manager of a Lighthouse brand, he’s also Hotel General Partner and Chairman of the Asset Management Committee. And with his team, he has achieved three Hilton Lighthouse Awards, two Hilton Circle of Excellence Awards and numerous Hilton Wall of Fame awards.
And while he appreciates all of that recognition, he says, “Our greatest achievements have been in serving our guests with the genuine desire to ensure their utmost satisfaction. I believe that the culture of the organization defines its limits of success, and when I joined Paragon Hotel Co., we shared that same vision.