ANDERSON, SOUTH CAROLINA – Among nearly 5,000 hotels in InterContinental Hotels Group’s properties scattered in more than 100 countries, the Holiday Inn in Anderson, SC has earned one of IHG’s top prizes: the Torchbearer Award.
“The Torchbearer Award is given to hotels that have achieved the highest level of excellence in all aspects of operation – from quality to customer satisfaction,” says Kirk Kinsell, IHG’s President, The Americas. “Created to honor the best of the best, as measured by our guests, this award is presented to hotels that raise the bar even further. These outstanding hotels ‘carry our torch’ and represent the highest achievement in quality and service.”
Alongside the worldwide distinction, the hotel has also earned the Quality of Excellence Award, the second-highest prize in IHG. The Holiday Inn, located at 3509 Clemson Blvd., Anderson, S.C., belongs to the Paragon Hotel Company portfolio.
“We’re enormously proud of this award and of this hotel and our associates who have worked so hard to earn the honor and to earn the loyalty and satisfaction of their guests,” says Ricky Patel, CEO of PHC, whose headquarters are only a five-minute drive from the hotel.
“It’s fantastic, of course, to earn such a prestigious honor in our own backyard, but it’s especially gratifying that the Torchbearer Award is a global distinction,” says Cindy Boyer, the hotel’s general manager. “We’re a hometown hotel, and now we’re known all over the world!”
Because the Torchbearer Award is based on customer satisfaction, the Holiday Inn Anderson points to one of its many five-star reviews. J. Potter, a guest from the Dallas, TX, suburb of Flower Mound, says: “We were immediately greeted with the Southern hospitality that people have always heard about. … We enjoyed our quiet and relaxing stay so much that we have already begun planning to return with our children and other family members in the next few months.
Paragon Hotel Company’s portfolio includes two hotels in the IHG family. For more information about Paragon Hotel Company, visit http://www.phc-hotels.com.
About Paragon Hotel Company
Founded in 1995, PHC is a hospitality real estate management and development company based in Anderson, SC. The company’s vision, “constantly challenging the status quo,” complements its mission to acquire, develop and manage a portfolio of unique properties and lifestyle experiences for the enjoyment of our guests, while delivering exceptional financial results to investors and positively impacting the surrounding communities. The company’s portfolio of more than 2,100 rooms in South Carolina, Georgia, Virginia and Tennessee includes hotels within Hilton, Marriott, Intercontinental, Best Western, Choice, Carlson Hotels Worldwide and Wyndham Worldwide franchises.
