Monthly Archives: March 2015

Two PHC Hotels Earn Top 5%, Top 10% Global Brand Awards

ANDERSON, SOUTH CAROLINA – Among a combined total of more than 8,000 hotels around the world, two Paragon Hotel Company properties now stand with the very best, earning Top 5% and Top 10% awards from their respective brands.

Hampton Inn-Anderson North won the Hampton Inn Lighthouse Award for 2014, which goes only to the Top 5 percent of Hampton Hotels’ 2,000 properties in 16 countries.

And Paragon’s Comfort Inn-Oak Ridge in Tennessee took the Choice Hotels Gold Award for 2015, placing the property in the Top 10 percent of the Comfort Inn brand.

“These two properties now belong to an elite group of hotels that are recognized for guest satisfaction and their consistent commitment to quality,” says Ross Wagers, PHC’s Vice President of Operations. “The fact that these awards recognize two Paragon hotels, among thousands of other hotels around the world, makes these awards even more remarkable.

At Hampton-Inn Anderson, the Lighthouse Award recognizes those hotels that exude “Hamptonality” – exceptional hospitality and quality accommodations. Scores are based on guest- satisfaction surveys and on quarterly feedback from the Hampton Hotels brand.

“Our associates deserve enormous credit for putting in the consistent effort it takes to ensure our guests’ satisfaction,” says General Manager HM Craft, who’s no stranger to awards or hotels; in fact, it was under Craft that Comfort Suites-Anderson earned a Choice Hotels Gold Award in 2009.

Now that Gold Award goes to General Manager Troy Patel’s Comfort Inn-Oak Ridge, where the Choice-brand property garnered a Top 10 spot with high marks for exceptional guest services and facilities, including: guest satisfaction; product quality; room condition and cleanliness; and staff service.

“We are thrilled to be recognized for our hard work and for our commitment to this community,” the Comfort Inn-Oak Ridge’s GM says, “especially considering the incredible competition that we face every day, here and around the world.”

For more information about Paragon Hotel Company, visit

About Paragon Hotel Company

Founded in 1995, PHC is a hospitality real estate management and development company based in Anderson, SC. The company’s vision, “constantly challenging the status quo,” complements its mission to acquire, develop and manage a portfolio of unique properties and lifestyle experiences for the enjoyment of our guests, while delivering exceptional financial results to investors and positively impacting the surrounding communities. The company’s portfolio of more than 2,100 rooms in South Carolina, Georgia, Virginia and Tennessee includes hotels within Hilton, Marriott, Intercontinental, Best Western, Choice, Carlson Hotels Worldwide and Wyndham Worldwide franchises.